Since its rise to stardom, AI has had an unquestionably positive effect on our lives. Think of Siri, your friendly personal assistant embedded in your iPhone. What about Netflix that uses AI algorithms to recommend our next movie? But let’s sit down and ponder upon the darker side of artificial intelligence: Its potential to replace all our jobs.
Instead of worrying about AI taking over our current jobs and rendering us all out of work, we should be thinking about what AI and machines still cannot achieve... for we will need their help to turn our far-reaching dreams into reality.
Watch out. If your job is highly-predictable, you can easily be replaced by machines! Technologies such as artificial intelligence will automate 50% of the current activities that our workers carry out today in industries like accommodation and food services, manufacturing, transportation and warehousing, agriculture, retail and mining.
In this latest briefing note - WHAT’S NOW AND NEXT IN ANALYTICS, AI, AND AUTOMATION - by McKinsey Global Institute, personalized advertising is one of the best use cases for AI and machine learning.
How a Malaysian bank, together with Juris Technologies, proposed and delivered a solution powered by Artificial Intelligence capabilities to predict potential Non-Performing accounts as early as 6 months prior to delinquency, resulting in a significant drop in NPLs, increased profitability and a healthy working capital.
In the ad campaigns that were optimized by Optimate’s AI engine, the bank’s overall ad effectiveness improved tremendously; the AI engine perpetually worked in the background to fine-tune and deliver the ads to the right audience, all in real-time. And the good ROI will only get better as more valuable data is generated and analyzed by the AI engine.
Check out the Tax Big Data Analytics Maturity Model that describes high-impact tax business cases that will bring in serious returns for the government - like GST fraud identification, anti-money laundering and real-time fraud detection. They require the deployment of advanced analytics such as text mining, path analysis, connections, affinity and visualization.
Discover the 5 most common mistakes SMEs face when it comes to Facebook marketing; learn about the future and trends of Facebook marketing in 2017; find out how SMEs can tap onto automation tools driven by AI to gain marketing success and competitive advantage. There will also be a demo of the Optimate product, case studies and success stories.
The world’s first hackathon by AirAsia aimed at spearheading innovation in the Asean region. The challenge will be open to 100 selected individuals to help improve customer experience based on their digital footprints, reduce wait times at airports, from check-in to boarding, and craft the best itineraries, the best flights and the best tours for AirAsia customers.
An event to strategise how you can take your contact centres to new heights in 2017! Learn how to deploy new digital contact channels, streamline operational efficiency, and invest in the latest technologies such as biometrics, speech analytics, virtual assistants and chat bots to enhance customer interactions.